FAQs

1.What is Wish and how is it different from other dating apps?

Wish is a vibe-first dating app from SoulWish Tech Pvt. Ltd. that skips endless photo swiping. Instead, you connect through fun, personality-revealing games like Soul Facts (guess the truth among lies) and Dream Date Dares. Conversations start with real chemistry, not just looks, making it more authentic and less tiring.

2.How do I create a profile and get started?

Download the app, sign up with your phone number, choose a fun display name and avatar, complete quick verification (phone + private selfie), and start exploring. Your real photos and details stay private.

3.What are Soul Facts and how do they work?

Soul Facts are playful icebreakers where you share three statements (two lies, one truth). The other person guesses the truth to unlock chat. It’s a light way to show your personality and spark better conversations right away.

4.What is a Dream Date Dare and how does it work?

Send a creative date idea (romantic, adventurous, chill, etc.) to a match. They can accept, reject, or suggest edits. It’s a consensual, fun way to understand each other’s vibe before deeper chatting.

5.Are the truth-or-dare style prompts unrestricted? Can I make them as fun or spicy as I want?

Yes, you have the freedom to be creative and playful. However, all interactions must be consensual. You can preview/decline dares, set personal boundaries in your profile (e.g., “fun only” or “no explicit”), and we moderate to keep things respectful and safe. Non-consensual or harmful content leads to bans.

6.Is Wish safe? What verification do you have?

Safety is our priority. Every profile is verified with a phone number and private selfie (never shown publicly). We use moderation tools and encourage reporting. Still, practice smart online dating: meet in public, tell a friend, and trust your instincts. Report any issues immediately via the in-app tools.

7.How anonymous is Wish really?

You control what you share. Use a display name and avatar initially; no real name or photos are forced upfront. Once mutual interest is shown through games, you decide how much to reveal. Your verification details stay private and are used only for safety.

8.How does Wish protect my personal data and game responses?

We follow strict privacy practices (see our Privacy Policy). Game responses (truths/dares) are shared only with the matched user who accepted the interaction. Data is encrypted, and we do not sell your data.

9.What is the minimum age to use Wish?

Wish is for adults. You must be 18 years or older and legally allowed to use dating services in your region. You must follow community guidelines and treat others with respect.

10.Is Wish only for casual dating or can I find serious relationships?

Wish works for both; it depends on what you’re looking for and what you put in your profile/boundaries. Many users find meaningful connections through shared vibes and fun conversations that go beyond superficial chats.

11.What content or dares are not allowed on Wish?

We prohibit illegal activities, hate speech, harassment, non-consensual sharing of intimate content, violence, or anything that makes others uncomfortable. All dares must respect mutual consent. Violations result in account review or permanent ban.

12.How do I delete my account?

Go to Settings > Account > Delete Account (or clear specific interactions). Data is removed within [X days] as per our policy. Note: Some anonymized data may be kept for safety/legal reasons. ---> This answer needs to be updated. mention delete in the delete account box shown then only the account will be deleted.

13.What if I face technical issues or can’t log in?

Try clearing the cache, updating the app, or reinstalling. For login/help, use in-app support or email us at [support@soulwishtech.com]. We respond quickly within 24 hours

14.How do I report someone or block?

Tap the report/block button in chat or profile. We investigate all reports seriously and take action (warnings, bans) to keep the community respectful. Your report can be anonymous.

15.What should I do if I want to meet someone offline?

Always prioritize safety: Meet in a public, well-lit place during daytime if possible, inform a friend of your plans, and share your live location. Wish is not responsible for offline interactions use your best judgment.

16.Why am I not getting many matches or responses?

Wish doesn't guarantee you any matches. However, Quality connections take time. Complete your profile with interesting Soul Facts, be active in games, and respect others’ boundaries. Genuine, positive energy usually attracts better responses. Focus on fun conversations rather than quantity.

17.How can I contact customer support?

Customer Support Email is support@soulwishtech.com

18.Can I get a refund on my subscription?

No refunds are provided once a subscription period has started. If you experience a verified technical issue that prevents access, please contact support within 24 hours for review.

19.What if I’m unable to use the app after subscribing?

If you experience a technical issue that prevents you from accessing or using the app, please contact our support team at support@soulwishtech.com within 7 days of the issue. We will investigate and work to resolve the problem promptly. If the issue is confirmed to be on our end and significantly impacts your ability to use the service, your request will be reviewed in accordance with our refund policy.