FAQs

1.What is Wish and how is it different from other dating apps?

Wish is a vibe-first dating app from SoulWish Tech Pvt. Ltd. that skips endless photo swiping. Instead, you connect through fun, personality-revealing games like Soul Facts (guess the truth among lies) and Dream Date Dares. Conversations start with real chemistry, not just looks, making it more authentic and less tiring.

2.How do I create a profile and get started?

Download the app, sign up with your phone number, choose a fun display name and avatar, complete quick verification (phone + private selfie), and start exploring. Your real photos and details stay private.

3.What is Soul Facts, and how do I play?

Soul Facts is how you break the ice on Wish without it feeling like breaking ice at all. Share two lies and one truth about yourself. Your match has to guess which one is real. Guess right and the chat unlocks instantly. Guess wrong and there's a 12-hour wait before they can try again. It sounds simple, but it tells you more about someone in 30 seconds than a week of "how was your day" ever would. The trick is making your facts interesting enough to make them think and revealing enough to make them curious.

4.What is a Dream Date Dare and how does it work?

Dream Date is your way of making the first move without the awkward opener. Pick a date idea (think: rooftop coffee, spontaneous drive, beach sunset, or a late-night food run), and send it as a dare to someone you like. They can say yes, tweak it to something that suits them better, or pass. No pressure either way it's just a fun, low-stakes way to see if your vibes actually match before the conversation even starts.

5.How creative can I get with my Dream Date ideas? Are there any limits?

As creative as you want that's kind of the whole point. Romantic, silly, adventurous, spontaneous bring it. The only rule is that the other person has to be genuinely okay with it. Every Dream Date can be previewed before accepting, and you can set your own comfort level on your profile so matches already know what kind of energy you're bringing. Our moderation team keeps an eye on things too, so anything harmful or non-consensual gets flagged fast. Be bold. Just be kind about it.

6.Is Wish safe? How do you verify users?

Safety is built into Wish from the ground up not added as an afterthought. Every account is verified with a real phone number and a live selfie taken at signup. Your selfie is never shown to anyone it's purely for verification, so you know the person on the other side is a real human being. On top of that, our moderation team actively monitors the platform, and every profile has a one-tap report button if something ever feels off. That said, we always encourage smart dating habits meet for the first time in a public place, let a friend know where you're going, and trust your gut. Wish can verify identity, but your instincts are your best safety tool. If anything ever makes you uncomfortable, report it immediately and we'll take it from there.

7.How anonymous is Wish, really?

Pretty anonymous and that's entirely by design. When you join Wish, you pick a display name and choose an avatar. No real name. No photos. Nobody sees the selfie you took at verification that stays locked away purely for safety purposes. What you share about yourself, and when you share it, is completely up to you. The way we see it, real interest should come before real identity. Soul Facts and Dream Date are designed so that two people can genuinely connect laugh, vibe, figure out if there's something there before anyone feels pressure to reveal more. If and when you decide to open up, that's your call.

8.How does Wish protect my personal data?

Your Soul Facts responses and Dream Date ideas are private and are only shared with the person you're interacting with. They are not visible to other users, advertisers, or our team, except in rare situations where access is required to investigate or address a safety issue. We follow strict privacy and security practices to protect your information. Your data is encrypted, handled in accordance with our Privacy Policy, and is never sold to third parties.

9.What is the minimum age to use Wish?

Wish is designed for adults only. You must be at least 18 years old to use dating services in India. By using Wish, you also agree to follow our Community Guidelines and treat everyone with respect.

10.Is Wish only for casual dating or can I find serious relationships?

Wish is built for all kinds of connections, whether you're looking for something casual or a long term relationship. What you find depends on your intentions and how you present yourself in your profile. Our features encourage genuine conversations and shared interests, helping people connect beyond first impressions. Many users build meaningful relationships by being authentic and engaging with like minded people.

11.What content or dares are not allowed on Wish?

We prohibit illegal activities, hate speech, harassment, non-consensual sharing of intimate content, violence, or anything that makes others uncomfortable. All dares must respect mutual consent. Violations result in account review or permanent ban.

12.How do I delete my account?

We'll be sad to see you go, but we make it simple. Head to your Profile, tap Manage Account, then Delete Account. You'll be asked to type "DELETE" to confirm just a small step to make sure it's intentional. Once confirmed, your account is permanently removed and cannot be recovered. If you ever change your mind, you're always welcome to start fresh. And if something specific made you want to leave, our support team at support@soulwishtech.com would genuinely love to hear from you first.

13.What if I face technical issues or can’t log in?

Clear your app cache, check if there's an update waiting in the App Store or Play Store, or if all else fails give the app a quick reinstall. That fixes most issues before they even need our attention. If you're still stuck, reach out to us at support@soulwishtech.com and our team will get back to you within 24 hours.

14.How do I report someone or block?

Tap the report/block button in chat or profile. We investigate all reports seriously and take action (warnings, bans) to keep the community respectful. Your report can be anonymous.

15.What should I do if I want to meet someone offline?

Your safety should always come first. Meet in a public, well lit place, preferably during the day, and let a trusted friend or family member know your plans. Consider sharing your live location while you're meeting. Take your time getting to know the other person and trust your instincts. While Wish encourages safe connections, you are responsible for your decisions and interactions when meeting offline.

16.Why am I not getting many matches or responses?

Wish does not guarantee matches or responses, and meaningful connections often take time. Make your profile stand out by completing your Soul Facts and showing your personality. Stay active and start genuine conversations with respect and kindness. Focus on building authentic connections rather than collecting matches, as positive interactions often lead to better responses.

17.How can I contact customer support?

Customer Support Email is support@soulwishtech.com

18.Can I get a refund on my subscription?

Subscription fees are generally non-refundable once your subscription period has started. If you experience a verified technical issue that prevents you from accessing your subscription benefits, please contact our support team within 24 hours. We will review your case and determine whether an exception is appropriate.

19.What if I’m unable to use the app after subscribing?

If you're unable to use the app after subscribing due to a verified technical issue, please contact our support team within 24 hours. We'll investigate the problem and work to restore your access as quickly as possible. While subscription fees are generally non refundable once a subscription has started, we'll make every effort to ensure you can use the app without any technical issues.

20.I didn't receive my OTP what do I do?

First, give it a minute sometimes there's a small delay depending on your network. If it still hasn't arrived, check that the number you entered is correct and try requesting a new OTP.